Shipping Policy
We will notify you by email when your order is shipped. We ship either DHL, Fed Ex Ground or US Mail and you should receive your order within 3 to 7 business days after shipping notification, depending on where you are located within the continental United States.

If you need your order faster, UPS 2nd Day Air will deliver within 2 business days, after shipping notification please call in your order if you need this service.

Our fastest delivery is FedEx Next Day Air, which will deliver within 1 business day, after shipping notification please call in your order if you need this service..

Shipping and handling charges will appear in the box marked “shipping charges” at checkout. Shipping charges for shipments within the continental United States are based on the total value of your order.

For orders outside the continental United States (including Alaska and Hawaii), please email us with the address and list of items before placing your order, and we will notify you of the shipping charges for your specific order and address.

Return Policy
We want you to be completely satisfied with every purchase that you make at Carolina Creations. If, for any reason, your purchase does not meet your needs, return it to us within 30 days of the invoice date with your original receipt and we will either refund your purchase price, exchange it for other merchandise or issue you a Carolina Creations Credit for the value of the return, as you prefer.

If you have received an item from Carolina Creations as a gift, you may return it with the original receipt within 30 days of the original shipping date, and we will either exchange it for other merchandise or issue you a Carolina Creations Credit for the value of the return, as you prefer.

Please note:
The value of the merchandise only will be exchanged or refunded. Shipping and handling charges are not refundable.

Any item that is received with free shipping and then returned for refund will be refunded at the purchase price of the item less our normal shipping charges.

All returns must be in original unused and undamaged condition and in their original packaging.
Return shipping and handling charges are at customer’s expense.

Returns without the original purchase receipt, including gift returns, will be either exchanged or refunded in the form of a credit at the current selling price.

If you are exchanging an item and the amount for the replacement item exceeds the return item, please include payment for the additional amount. Please note: we do not charge you shipping when we send you an exchange item, but the shipping charges on your original purchase are not refundable.

If you return your web purchase to the Carolina Creations Fine Art and Contemporary Craft Gallery, please provide photo identification and the original invoice for merchandise credit or refund

Information Policy
All information provided through the purchasing process on this websites will only be used for its intended purpose. Carolina Creations will never disclose your personal information to any other party.